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How much white space do you have?

"A full calendar is the sign of someone who agrees to a lot of things, no more, no less. Which is why the philosopher in us needs to always remember that the goal of life is not to do as much as possible, but to do what matters." - Daily Stoic

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When can we talk about our systems?

"Universities and local schools are in crisis with testing in disarray and distant learning ineffective… [When can we talk about what school is for?]" - Seth Godin

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We don't do that here

"When I have the energy, I try to educate and inform instead of correct. But I still keep this simple phrase, 'We don't do that here' in my back pocket as a tool for ending and defusing situations when other approaches don’t work." - Aja Hammerly

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The surprising traits of good remote leaders

"Those chosen as remote leaders were doers, who tended towards planning, connecting teammates with help and resources, keeping an eye on upcoming tasks and, most importantly, getting things done. These leaders were goal-focused, productive, dependable and helpful." - Arianne Cohen

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The feedback fallacy

"Excellence is an outcome, so take note of when a prospect leans into a sales pitch, a project runs smoothly, or an angry customer suddenly calms down. Then turn to the team member who created the outcome and say, 'That! Yes, that!' By doing this, you’ll stop the flow of work for a moment and pull your colleague’s attention back toward something she just did that really worked." - Marcus Buckingham and Ashley Goodall

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If it's a nice problem to have, don't solve it now

"Whilst I'm building signup, I realise that I probably also need reset password functionality. If a user signs up, but then forgets their password, that's a problem. But from my perspective right now, is this a nice problem to have? Actually, yes! I have zero users, but having this problem implies I would have users, which would be great. Reset password functionality is important, and will absolutely be required eventually, but I can do it later. First, I should ship anything that's stopping me from getting users in the first place." - David Nicholas Williams

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Invert, always, invert

"Inversion is based on the maxim - invert, always, invert. It is about considering an inverse (usually a negative) outcome and listing the reasons for these. It forces you to either stop doing certain things or avoid the actions that lead to the negative outcomes. It gives us new possibilities and capabilities that we might not have considered otherwise." - Anup Jadhav

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22 principles for great product managers

"21. Every project includes a mix of Discovery, Design, and Delivery (and iteration); you should make sure these run in sequence." - Alex Reeve

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Productively managing conflict

"Alternative processes (e.g. 'dedicate 20% of engineering time to improving platform response speeds,' or 'if we fall below a certains speed benchmark, we’ll pause other priorities to get back to our standards') would have allowed you to more smoothly align incentives and set your team up for success." - Stay SaaSy

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You need to have a vision

"You can’t be reactive. You have to have a sense of where you’re going. Because if you don’t, how can you know how to respond to the troubles that pop up along the way?" - Daily Stoic

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How the pizza-focused app Slice got their first 1000 customers

"Fit yourself within the existing workflow to show value and then change them for the better." - Ilir Sela

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Don’t confuse a bug’s priority with its severity

“Effective bug triage is an essential hygiene and success factor for anyone managing a software release. Knowing how to look at a bug and then attach a priority to it is the first step in an effective triage process. While knowing how severe a bug is an important data point to weigh, but that alone should never be the deciding factor on how you prioritize a bug.“ - Bobby Gill

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Delegate what you know best

“Because it is easier to monitor something with which you are familiar, if you have a choice you should delegate those activities you know best.” - Andy Grove

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Cost and value

"Your customers don’t care what it took for you to make something. They care about what it does for them." - Seth Godin

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The aesthetic-accessibility paradox

"Why isn’t an interface that’s balanced with aesthetics and accessibility easy on the eyes for everyone? Within the subset of the minority, there’s another majority and minority. The majority of the minority are users who don’t have extreme visual impairments and will be able to use a balanced design. However, the minority of the minority have extreme visual impairments that will still cause them issues." - Anthony Tseng

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No one escapes this law

"Bad character might drive someone into a position of leadership—because of their ambition, their ruthlessness, their shamelessness—but eventually, inevitably, this supposed “strength” becomes an Achilles’ heel when it comes time to actually do the job. Who trusts them? Who actually wants to work with them? What kind of culture develops around them? How can they learn? How can they know where the landmines are?" - Daily Stoic

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You should always find something to do

“We kill time as time is literally killing us. Who says you’ll get more moments? Can you really afford to let any be wasted?” - Daily Stoic

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How to get rich

“Wealth buys your freedom You want wealth because it buys you freedom—so you don’t have to wear a tie like a collar around your neck; so you don’t have to wake up at 7:00 a.m. to rush to work and sit in commute traffic; so you don’t have to waste your life grinding productive hours away into a soulless job that doesn’t fulfill you.” - Naval Ravikant

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How to lead from home

“Many have talked about it’s important not to be continually working, just because we’re working from home. For managers, I’d take this further: let’s not pressure our teams to be continually online without realising we are doing so. If we do not set clear expectations about their response times and what’s expected, this pressure can be felt without us even being aware of it.” - Chris Parsons

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The stories the people closest to Kobe Bryant keep remembering

“It seems pretty simple to me, you love what you do. You figure out how to do that to the best of your abilities. And you don't stop until you figure it out." - Kobe Bryant

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Problems, not solutions

“Despite the most visible or tangible artifact being what we ship at the end of the day, the most valuable contribution a product manager can make is properly framing the problem at the onset, to ensure we’re delivering the right solution, to the right customer, at the right time.” - Ben Balter

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Great PMs don’t spend their time on solutions

"I encourage you to try changing how you spend your time. Do it on something small, obsess about the problem definition. Then see how fast and easy it is to know what to build, to build it, and to see customers value it because you truly understood what they needed." - Paul Adams

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Meet the Reddit user who keeps beating powerful NBA reporters to scoops

"SEAinLA won’t post scoops to Reddit without his friends’ permission, and only if they’re certain the information is correct. All of his posts have turned out to be accurate thus far." - Owen Phillips

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On facts and thinking

"There are two types of facts, and two types of thinking. They can be combined into four techniques for making sense of the world." - Anonymous (Patrick)

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Who are you trying to impress with your deadlines?

"Your users don't care about a missed sprint. Hard deadlines are not user first, they are management first. Deadlines are good, they create a sense of urgency, bring predictability to your processes and for these reasons you should have them. But there are good deadlines and there are bad deadlines. There are companies where those deadlines are set in stone, and a missed deadline is next to fire. That's when the problem starts." - Jatin Shridhar

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Website accessibility for people with disabilities is still an issue. Here's why.

"In fact, Domino's referenced Title III when they approached the Supreme Court with their case, questioning whether it requires businesses' websites and mobile apps to comply with the ADA's accessibility requirements for people with disabilities." - Siobhan Neela-Stock

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Designing for design systems

"Designers are very intentional in the decisions they make. This is what keeps websites consistent and understandable. These design decisions can be broken down into a what and a why." - Ethan Muller

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You aren’t communicating nearly enough

"If you develop the habit of communicating problems as soon as you suspect them, instead of waiting until there is no hope, you and your team are going to be much happier." - Michael Natkin

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Overcoming bias : how bees argue

"And that’s how bee swarms argue, re: picking a new site. The process only includes an elite of the most experienced 3-5% of bees. That elite all starts out with no opinion, and then slowly some of them acquire opinions, at first directly and randomly via inspecting options, and then more indirectly via randomly copying opinions expressed near them. Individual bees may never change their acquired opinions. The key is that when bees have an opinion, they tend to express them more often when those are better opinions." - Robin Hanson

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Is everything going to be okay?

"If we mean, 'Is everything going to be the way it is going to be?' then the answer is yes. Of course. If we define whatever happens as okay, then everything will be." - Seth Godin

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